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Purchasing Information for International Customers

FlexRadio has a world-wide network of authorized distributors for your purchasing convenience and service needs.

Due to challenges related to regulatory compliance in the EU, FlexRadio chooses to sell our products only through authorized distributors to our customers in the EU and selected non-EU countries. All international distributors are able to sell our products to any customer regardless of the destination country.

Please refer to the International Distributors web page for a complete listing of FlexRadio authorized service centers and distributors.
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Warranty Transfer

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Warranty Transfer
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Purchasing the warranty transfer will transfer the remainder of the original warranty period to new owner.  This is not an extended warranty.

The warranty period start date is determined by the radio's manufacturer date.  

For the FLEX-6700, FLEX-6700R, FLEX-6500, FLEX-6300, FLEX-3000, FLEX-1500 and Maestro it is the first 4 numbers of the radio's serial number. This is known as the manufacture date information component of the serial number.

To determine the radio's manufacture date, The first two digits of the manufacture date information is the week of the year (1-52) and the last two digits is the year of manufacturer. Example:  if the manufacture date information is "1511" the manufacturer date of the radio the 15th week of 2011.

The end date of the warranty period is two (2) years after the manufacturer date for the FLEX-6700, FLEX-6700R, FLEX-6500, FLEX-6300 and FLEX-3000 and one (1) year for the FLEX-1500 and Maestro.