For your radio to be licensed it must be connected to the internet. This means your radio LAN cable is connected to your Router.
If it is directly connected to your computer then it is not connected to the internet. The simplest solution is to connect the radio directly to your home router and then reboot your radio. This will allow the radio to communicate with our server.
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**Following local regulations regarding remote operation is the responsibility of the user - Please take note of regulations in your region**